Guaranteed, or you pay nothing.
Watson answers patient enquiries on WhatsApp, Instagram and Messenger, offers open slots, books them in the same chat and sends the reminder. Your team runs the clinic. Watson keeps every booking conversation moving.
RM299 / monthBilled monthly.
Not fully booked in 60 days? Get your money back.
Where your next booking starts
Patients ask about fees, doctors and open times because they are thinking about a visit. Give them a way to book while they are still in the chat.
How much is a consultation?
RM50. Dr Farah is in tomorrow from 8:30 am. Shall I book you in?
Watson answers questions about fees, opening hours and which doctor is in, from your clinic’s own information. Even after your counter closes.
Watson offers an open slot and books it in the same chat. A reminder follows before the visit, so the booking never sinks into old messages.
A returning patient books again in the same chat. Your team has their details and booking history ready. Add automatic rebooking nudges on the RM499 plan.
Here’s how a chat becomes a visit
“How much?” is an opening. Watson answers the question, moves the patient to an open appointment and sends the reminder.
Give a clear answer from your clinic’s fees, then invite the patient to book while their interest is fresh.
Watson checks the diary, offers a time and confirms it in the same chat. Your team sees the booking straight away.
A reminder goes out before the visit. If plans change, the patient moves it in the same chat and the slot opens for someone else.
Watson handles the booking conversation. Your team takes over for symptoms, medicines and treatment.
Hi, how much is a consultation?
Our consultation fee is RM50. Dr Farah is in tomorrow from 8:30 am. Would you like to book a visit?
Yes please
Tomorrow I have 9:00 am or 9:45 am with Dr Farah. Which one suits you?
9:00 am works
Booked: tomorrow 9:00 am with Dr Farah. I’ll remind you the evening before.
Reminder: your appointment with Dr Farah is tomorrow at 9:00 am. Reply here to change it.
Can I move to Thursday?
Done. You’re now booked for Thursday at 10:00 am with Dr Farah.
The chat becomes an appointment in your diary. Your team can see new bookings, reminders, reschedules and payments as the day moves on.
Don’t let language stop a booking
One patient asks in BM. The next asks in Chinese. Watson replies in English, Bahasa Malaysia, Chinese and Tamil, with your clinic’s answers and a clear route to an appointment.
Answer questions about panels, fees and opening hours in the patient’s language. Keep the chat moving instead of waiting for the right person to reply.
EnglishIs the doctor in tomorrow?
Bahasa MelayuEsok doktor ada tak?
中文明天医生在吗？
WatsonAda. Dr Farah, 8:30 pagi. Nak saya book 9:00?
The tools behind a fuller diary
Each part has a job: keep enquiries moving, organise the visit and make the next booking easier. Your whole team gets access, with no per-person fee.
WhatsApp, Instagram and Messenger in one team inbox. Assign the chat, leave private notes and step in with the history already there.
Check in bookings and walk-ins, run the queue and call the next patient. A waiting-room screen keeps everyone informed.
Send a payment link for a deposit or bill. It lands on the booking, so your team knows what is paid.
Chat, your booking page and the counter feed one calendar. Book by doctor, service length and open time.
Ask patients for a Google review after their appointment. One tap for them to leave it.
Bookings, revenue, busy hours and where enquiries come from, with a daily summary.
Contact details, chats, bookings, payments and team notes in one place. Clinical records stay in your clinic system.
Send clinic news and holiday hours to the patients you choose. Review it, then send.
The RM499 plan adds rebooking and win-back messages, recurring appointments, a waitlist, packages and room scheduling, plus team and branch reports.
Your next booking may already know you
When a patient needs to come back, don’t make them start over. Book the next visit in the same chat, with their history ready for your team. Add rebooking and win-back messages on the RM499 plan.
New enquiries bring opportunity. Returning patients bring the next booking.
Clinics on Watson
[TESTIMONIAL: two or three sentences in the owner’s words about an outcome: a fuller diary, evenings back, fewer no-shows.]
[TESTIMONIAL: two or three sentences in the owner’s words about an outcome: a fuller diary, evenings back, fewer no-shows.]
[TESTIMONIAL: two or three sentences in the owner’s words about an outcome: a fuller diary, evenings back, fewer no-shows.]
Put Watson to work for your clinic
Choose your plan and pay upfront. Onboarding starts right after payment. Cancel anytime. Not fully booked in 60 days? Get your money back.
approximately
RM299 / monthBilled monthly.
approximately
RM499 / monthBilled monthly.
RM10 and RM17 a day are rounded from RM299 and RM499 over a 30-day month. WhatsApp message charges are separate on both plans.
From payment to your first booking
Your services, your fees, your open times. That is what Watson uses to move an enquiry to a booking.
Start your monthly subscription. Onboarding begins right after payment.
Add your services, fees, opening hours and team. Review what patients will hear.
Connect your messaging channels and review the setup. Watson starts answering and booking open slots.
Questions
Anything else? A person on our team answers on WhatsApp.
WhatsApp +60 13-435 0088You pay your subscription upfront. If your clinic isn’t fully booked in 60 days, the money-back guarantee means you get your money back. You can also cancel anytime.
The booking plan is RM299 a month per clinic, paid upfront. That is about RM10 a day over a 30-day month. The plan with queue management, rebooking nudges and sales roles is RM499 a month per clinic. WhatsApp message charges are separate.
Yes. There is no contract. You can cancel your subscription anytime.
Onboarding starts straight away: add your clinic details, hours, services and team, connect your messaging channels and review the setup.
English, Bahasa Malaysia, Chinese and Tamil. Watson replies in the language the patient uses, from your clinic’s information.
No. Watson handles front desk questions and bookings. Questions about symptoms, medicines and treatment go to your team.
No. Watson Front Desk handles patient chats, contact details and bookings. Clinical records stay in your existing clinic system.
Yes, on the RM499 plan: reception, check-in, queue management and a waiting-room display. The RM299 plan covers bookings, reminders and the shared team inbox.
Watson Front Desk is built for GP, dental, physiotherapy and aesthetic clinics. Add your own services, fees and appointment lengths.
No. Watson Front Desk is an AlphaSquad X product and has no link to Watsons, the health and beauty retailer.
Yes. Our team helps with setup questions and using the product.
About RM10 a day. A fully booked clinic in 60 days, or your money back.