Guaranteed, or you pay nothing.
You are under a sink, up a ladder or on the next clean. Watson answers with your service prices, offers the times you make available, books the job and sends a reminder. You finish this job. Watson works on the next one.
RM299 / monthBilled monthly.
Not fully booked in 60 days? Get your money back.
Where your next booking starts
A message about a leaking tap or an aircon service can become a paid job. Give the customer a price, an available time and a way to book before they move on.
How much for a standard aircon service?
Our standard service is RM100 per unit. Amir has 10:00 am tomorrow available. Would you like to book?
Watson answers with your service list and prices, then offers an available time. Jobs that need a closer look go to your team for a confirmed quote.
Set a deposit for the jobs that need one. Watson sends the payment link, so the customer can pay and your team can see the payment against the booking.
The aircon will need another service. Send past customers a reminder when it is due and help them choose a time to book you again.
From a service enquiry to a job in the diary
Watson uses the prices and availability you provide. It answers, offers a slot and confirms the booking in the same chat. Custom quotes stay with your team.
Watson uses the prices and availability you provide. It answers, offers a slot and confirms the booking in the same chat. Custom quotes stay with your team.
The booking goes into the diary for your team.
A reminder follows before the booked time.
Set the services and times Watson can offer. Your team confirms repairs that need inspection and takes over technical questions.
How much for a standard aircon service?
Our standard service is RM100 per unit. Amir has 10:00 am tomorrow available. Would you like to book?
Yes, tomorrow at 10 am.
Booked: your aircon service tomorrow at 10 am with Amir. I’ll send a reminder before the visit.
Reminder: your aircon service is tomorrow at 10 am with Amir.
Thanks. See you tomorrow.
The chat becomes an appointment in your diary. Your team can see new bookings, reminders, reschedules and payments as the day moves on.
Don’t let language stop a booking
A homeowner asks in BM. The next asks in Chinese. Watson answers in English, Bahasa Malaysia, Chinese and Tamil with your services, prices and a clear next step to book.
Explain your service price and available times in the customer’s language. Keep the booking moving while your team is on the job.
EnglishCan I book for tomorrow?
Bahasa MelayuBoleh tempah untuk esok?
中文可以预约明天吗？
WatsonBoleh. Nak saya semak masa yang ada?
The tools behind a fuller diary
Keep the enquiry, appointment, payment and customer history together. Your whole team gets access, with no per-person fee.
WhatsApp, Instagram and Messenger in one team inbox. Assign the chat, leave private notes and step in with the history already there.
Send a rebooking reminder to past customers and help them choose an available time.
Send a payment link for a deposit or bill. The payment is linked to the booking so your team knows what is paid.
Bookings from chat, your booking page and your team feed one calendar. Set the times customers can book.
Ask customers for a Google review after their appointment. One tap for them to leave it.
Bookings, revenue, busy hours and where enquiries come from, with a daily summary.
Keep contact details, chats, bookings, payments and team notes together.
Choose your customers, review the message and share news or opening-hour changes.
The RM499 plan adds rebooking reminders, recurring bookings, a waitlist, sales roles and team and branch reports.
DEPOSITS · FROM RM299 / MONTH
The trip costs time and fuel. Set the deposit amount for a service, send the payment link and see what is paid before your team heads out. The customer can pay by DuitNow, FPX, card or e-wallet.
Your deposit amount. Their confirmed booking. A clearer start to the job.
REBOOKING · RM499 / MONTH
Life gets busy. The next aircon service slips their mind. Watson reminds past customers when service is due, then helps them choose a time from your diary.
A reminder opens the conversation. An available time turns it into a booking.
Businesses on Watson
[TESTIMONIAL: two or three sentences in the owner’s words about an outcome: a fuller diary, evenings back, fewer no-shows.]
[TESTIMONIAL: two or three sentences in the owner’s words about an outcome: a fuller diary, evenings back, fewer no-shows.]
[TESTIMONIAL: two or three sentences in the owner’s words about an outcome: a fuller diary, evenings back, fewer no-shows.]
Put Watson on booking duty
Start with enquiries, bookings and payment links. Add repeat-service tools when you need them. Pay monthly upfront, onboard after payment and cancel anytime. Not fully booked in 60 days? Get your money back.
approximately
RM299 / monthBilled monthly.
approximately
RM499 / monthBilled monthly.
RM10 and RM17 a day are rounded from RM299 and RM499 over a 30-day month. WhatsApp message charges are separate on both plans.
From payment to your first booking
Your prices, availability and deposit rules give Watson the facts it needs. Your team handles jobs that need a custom quote.
Start your monthly subscription. Onboarding begins right after payment.
Your prices, availability and deposit rules give Watson the facts it needs. Your team handles jobs that need a custom quote.
Connect your messaging channels and review the setup. Watson starts answering and booking open slots.
Questions
Anything else? A person on our team answers on WhatsApp.
WhatsApp +60 13-435 0088You pay your subscription upfront. If your home service business isn’t fully booked in 60 days, the money-back guarantee means you get your money back. You can also cancel anytime.
The booking and payment-link plan is RM299 a month per location, paid upfront. That is about RM10 / day over a 30-day month. Rebooking reminders are on RM499, about RM17 / day. WhatsApp message charges are separate.
Watson uses the prices you provide for defined services. Repairs that need an inspection or a custom quote go to your team for confirmation.
Yes. Payment links are included from RM299 per month. Set the deposit for the jobs that need one and see the payment against the booking.
Yes. Rebooking reminders are on the RM499 plan. Use them for services such as aircon maintenance and help customers book an available time.
Yes. There is no contract. You can cancel your subscription anytime.
Onboarding starts straight away: add your home service business details, hours, services and team, connect your messaging channels and review the setup.
English, Bahasa Malaysia, Chinese and Tamil. Watson replies in the language the customers uses, from your home service business’s information.
No. Watson Front Desk is an AlphaSquad X product and has no link to Watsons, the health and beauty retailer.
Yes. Our team helps with setup questions and using the product.
A fully booked service diary in 60 days, or your money back. From RM10 a day.